If I were to offer you an incentive that did not involve giving time off; or spending money, what kind of incentive would you request? I look forward to hearing from you soon!
NL Administration could provide coverage for programs, the desk, etc. for all or part of a day. Subs are great and we so appreciate them, but they are limited in what they can do.
Half Price Books offers Educator Discount Card to us. Could NL Administration ask Blue Willow, Murder by the Book and other local book store owners for something similar? Kathy Carmichael
Having Monday as an OFF day for six months. A letter of recognition from NL Administration placed into the HR record. Invitation to attend a Friends event as a guest(Party in the Stacks for free). Family Tree created (on job time)at Clayton. (instructional & staff can the share tips with customers who ask genealogy qustions at all locations.)
At a work-study job in college, we had a mini-fridge stocked with soda, juice, candy bars, gummies, etc. When someone gave exceptional customer service, they were able to get snacks. They were named "Caller of the Week" (COW) and had a ceramic/plastic cow placed on their desk to indicate their status. Also, if a patron comments on a good experience with a staff member, management could acknowledge it. Simple verbal recognition goes a loooong way. When a worker knows that you "see" them and genuinely appreciate their contribution, they revel in that.
8 comments:
Being able to come in at 8 and leave at 5.
NL Administration could provide coverage for programs, the desk, etc. for all or part of a day. Subs are great and we so appreciate them, but they are limited in what they can do.
--John Merullo
What about a personalized "Thank You" note? Just something to acknowledge our efforts.
-Megan Hopkins & Teresa Arrona
Half Price Books offers Educator Discount Card to us. Could NL Administration ask Blue Willow, Murder by the Book and other local book store owners for something similar?
Kathy Carmichael
Thank you for the great suggestions!
Mary
Having Monday as an OFF day for six months. A letter of recognition from NL Administration placed into the HR record. Invitation to attend a Friends event as a guest(Party in the Stacks for free). Family Tree created (on job time)at Clayton. (instructional & staff can the share tips with customers who ask genealogy qustions at all locations.)
The suggestions have been wonderful! Please keep them coming!
Mary
At a work-study job in college, we had a mini-fridge stocked with soda, juice, candy bars, gummies, etc. When someone gave exceptional customer service, they were able to get snacks. They were named "Caller of the Week" (COW) and had a ceramic/plastic cow placed on their desk to indicate their status. Also, if a patron comments on a good experience with a staff member, management could acknowledge it. Simple verbal recognition goes a loooong way. When a worker knows that you "see" them and genuinely appreciate their contribution, they revel in that.
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