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Tuesday, July 27, 2010

Sundays at Central effective 8/22/10

Public Services Staff:

RE: Sunday staffing at Central

Sunday hours begin at Central 22 August 2010.


· Staff from Neighborhood Libraries, Special Collections, Library Materials Services, and Programming will assist Central Services to cover Sundays in FY2011 (August 2010-June 2011). We anticipate most staff will work on average two of the 35 Sundays we will be open.


· We anticipate that Central staff (with the assistance of Circulation Administration staff and selected Library Materials Services staff) will be working a 6-week rotation.


· Staff from the NL extended hours locations (ALI, COL, KEN, PAR, SCE, STE) have been excluded from the rotation due to the longer service hours they are already providing to the public.


· Staff from the following locations: BLU, VIN, FRA, and SW Express will be supporting Discovery Green weekend hours and have therefore been excluded from the Central rotation.


· Staff orientations for working Sundays at Central will be offered on an ongoing weekly basis to assure all staff has the knowledge to offer good customer service.


Further information is forthcoming from Paty Bustamante, Central Services.

Thank You,


Beatrice Duran, on the behalf of Meller Langford

Administrative Specialist

Houston Public Library, Public Services Division

832.393.1332 begin_of_the_skype_highlighting              832.393.1332      end_of_the_skype_highlighting (Direct)

832.393.1324 (Fax)

Thursday, July 22, 2010

Issuing Texshare Cards - reminder

From: Schumacher, Fred - HPL
Sent: Thursday, July 22, 2010 11:18 AM
Subject: Issuing Texshare Cards - reminder

Greetings all.

From time to time it is good to remind ourselves of the proper way to perform certain tasks that may not be part of our daily routines. Issuing Texshare Cards is one of those. Below is a brief overview of the does and don’ts for correctly issuing Texshare cards to customers. The full policy may be found on the intranet at https://hplnet.hpl.lib.tx.us/polandpro/pol-6_2.pdf - HPL Policy 6.2 J.

1. HPL issues Texshare cards to resident borrowers only. We do not issue Texshare cards to non-resident borrowers. Anyone who resides outside of the city limits of Houston is a non-resident borrower.
2. HPL requires that the HPL borrower account be at least six months old and in good standing at the time the Texshare card is issued. If the account is less than six months old or if the account is blocked for any reason, the Texshare card should not be issued. All outstanding blocks, fines and fees must be fully resolved before the Texshare card is issued.
3. HPL issues Texshare cards with an expiration of one year (or the expiration date on the borrower account if that is less than one year) to resident borrowers whose accounts are in good standing and at least 6 months old.
4. When a Texshare card is issued, the t-Texshare code is placed in the Program Field in the III Patron Record. The p-type for the III Patron Record is not changed.

If you have other questions about Texshare cards, take a look at the policy (HPL Policy 6.2 J) or give your local LA Supervisor a call. You are also welcome to call Connie Moore, Cynthia Howard or me in Circulation Administration for assistance at 832-393-2222 (choose option 3).

Have a wonderful day.

Fred Schumacher
Circulation Administration, Manager
Houston Public Library

Wednesday, July 21, 2010

New Promotional Opportunities

From: Alvarez, Sharon - HPL
Sent: Wednesday, July 21, 2010 1:28 PM
To: HPL - All Employees
Subject: New Promotional Opportunities

HPL Employee,

More opportunities for enthusiastic, creative, customer service driven individuals! HPL seeks individuals who are committed to excellence and who have proven ability to provide extraordinary service to all.

Important Note:
For advanced consideration, applicants must provide a cover letter and resume along with a City of Houston application.

The following job announcements are open to LIBRARY DEPARTMENT/ DIVISION EMPLOYEES ONLY:

Job Title Location/Division/Section Web Link
Library Service Specialist (Full-Time) Various
Public Services http://agency.governmentjobs.com/houston/job_bulletin.cfm?JobID=243938

Customer Service Clerk HPL Express - Vinson
Neighborhood Libraries http://agency.governmentjobs.com/houston/job_bulletin.cfm?JobID=243919

Library Assistant
(Full-Time) Various
Public Services http://agency.governmentjobs.com/houston/job_bulletin.cfm?JobID=243952


Thanks,

Sharon Alvarez
Administrative Assistant
Human Resources
Houston Public Library
832-393-1351

Thursday, July 1, 2010

Retention Period for Deposit Records

Greetings,

I talked to the Financial Services and Isis Mathoslah confirmed that deposit records should be kept for 5 years.

The deposit records earlier than June 2005 can be shredded.

Thanks,

Shammi