04/18/2016 Flood Damaged Items
Fines and Fees:
- The
Symphony system has been set to see 04/18/2016 as a closed date for fines
purposes. No fines will accrue for
those days.
- Fines
that accrue for other overdue days are legitimate and should be collected.
Items damaged/lost as a result of the 04/18/2016 flood:
- Check
in the item from the customer record.
- Check
the item out to your locations 160418FLOOD agency record.
- Dispose
of the damaged item.
Accounts in Collection:
- Items reported as flood
damaged on accounts In Collection will not be forgiven.
- Charges remain owed on
these accounts.
- Refer customers in
collection with concerns about flood damaged items on their accounts to
Circulation Administration.
Flood Damaged Item Discards:
- Look up your location’s
Flood Damaged Item account:
- In Check Out, use the
User Search Helper to look up the account using the following name: 160418FLOOD,
then select the account with your agency’s acronym (ALI, CEN, BLU, etc.).
- Or look the account up by
using the following pattern: 160418FLOOD- followed by the agency acronym,
such as 160418FLOOD-ACR.
- Check the flood damaged
item out to your location’s Flood Damaged Item account.
- Dispose of the flood
damaged item.
Holds:
- Items set to expire from
the Holds Shelf on 04/19/2016 will be extended to 04/21.
If you have additional questions or concerns, please contact
Circulation Administration at
circinfo@hpl.lib.tx.us
or at 832-393-2222 (choose option 3).
