Alternate Greetings

Hello,

To change and turn on the alternate greeting, please call 832-395-1299.

1. When prompted for ID enter "2580".
2. When prompted for password enter "0852".
3. When prompted for the extension of the call handler, enter 1 and the full 10 digit number of the branches main phone number.
4. Listen to the prompts, they will let you activate/deactivate/record an alternate greeting among other things.  The alternate greeting should be used on holidays (July 4 for example).  To use it, record a greeting for it, then activate it.  While the alternate greeting is active, all other greetings and busy/closed behavior are ignored.  Deactivate the alternate greeting when the holiday is over.

Voicemail Greetings for Public Service Telephones — Holiday Closures

1. Thank the caller and follow with the name of the branch/unit and the library system.

Thank you for calling the Alief Regional Library, part of the Houston Public Library System.

2. State that the library will be closed for the named holiday, the dates it will be closed and when it will next be open.

The library will be closed for the Thanksgiving holidays on Thursday, November 26 through Friday, November 27.  We will resume normal hours of operation at 10:00 a.m. on Saturday, November 28.

Find other telephone greetings in the Telephone Etiquette Guidelines.


Thanks,

Laurie