Turning on alternate phone greetings - Updated 12/18/14

Hello,

To change and turn on the alternate greeting, please call 832-395-1299.

1. When prompted for ID enter "2580".
2. When prompted for password enter "0852".
3. When prompted for the extension of the call handler, enter 1 and the full 10 digit number of the branches main phone number.
4. Listen to the prompts, they will let you activate/deactivate/record an alternate greeting among other things.  The alternate greeting should be used on holidays (July 4 for example).  To use it, record a greeting for it, then activate it.  While the alternate greeting is active, all other greetings and busy/closed behavior are ignored.  Deactivate the alternate greeting when the holiday is over.

IT is trying to find out why you cannot use the IP phones to set up the greeting.  If we hear before the holiday that it has been fixed, I will let you know.

Thanks,

Laurie