Door Count Starts October 19th!

Greetings HPL Managers,

Sunday, October19^th begins our fall door count week, which will run through Saturday, October 25^th.  Supplemental instructions are attached to this email, along with a sign that may be used to alert customers about in-house materials use.

Your staff’s awareness of the process will help ensure that an accurate count is taken at your library. So, between now and then, please speak with them about the process and its importance to the system. Also, be sure to review the template with all staff responsible for inputting counts.

Key talking points for discussions with your staff include:

Door count is a process where we count two things: 1. Visitors on an hourly basis and 2, All In-house reference and circulating materials use on a daily basis.

Door Count is important because the results show us when our libraries are used the most and this information is used to help in decision making about services, staffing, and capital improvements. Thus, accurate door count information is vital!

As usual, templates for each location are available in the Statistics folder on the G drive, under Door Count. *Note: Do not email the final template. We will access it from the G drive once it is complete.

Locations without automated gate counts will need to make arrangements for staff or volunteers to do a manual count. Speak with Volunteer Coordinator, Andrea Lawrence or your team leaders to ensure you have the help you need.

If you have questions about the process, please contact me.

Thank you,

Steve Hill

Planning and Evaluation Coordinator