HEAR Training

In July, HR announced the new employee performance management process, the Houston Employee Assessment and Review, or HEAR for short. Since then, Administrative Procedure 3-20 (AP 3-20) on the HEAR process and the HEAR Process Guidelines have been approved, signed and released.
Now it's time for training
All supervisors and managers will be required to take a 15-20 minute web-based training on AP 3-20 before registering for a seven-hour face-to-face training on the HEAR process.
You have been registered for this web-based training in the city's Learning Management System (LMS) and should have received an email confirmation from the LMS adminstrator. You should encourage your employees to take it as well so that they can know more about the new HEAR procedures.
Face-to-face HEAR training sessions begin in early October and run through December. Sessions are available at the E.B. Cape Center as well as other sites across the city.
HEAR training details

• Both registration and manager approval are required
• Submit a time-off request in KRONOS (Code: TRGM for municipal employees and TRNG for classified employees)
• Late arrivals and walk-ins are not accepted, and a 15-minute tardy rule will be strictly enforced
• Download, print, and bring your training materials to the session (Instructors will have limited copies of the training manual)
• Bring a “current” goal or job duty for one of your employees to class (required)

Log on to the LMS system to take the web-based training and schedule a session for the class.

Read the HEAR Guidelines before your session.
Let your Team Leader or Coordinator know if you have any questions. Thanks, Laurie