Staff Development Day Lunch Menu

Hello,

Here is the menu for Staff Development Day.  Please email Staff Development Day organizers by close of business Tuesday, April 7, 2015, if you wish to request a vegetarian or vegan plate athpl.staffdevelopment@houstontx.gov

Lunch Menu
Grilled Chicken Breast

Vegetarian Option
Vegetable Lasagna with Pine Nuts 
Vegan Option
Seasonal Vegetables

All entrees include salad, herb roasted potatoes, grilled asparagus and red peppers.

Information from CE Managers Meeting 3/27/15

Here are some links that were mentioned in the CE Managers Meeting today:

• Staff Development Day FAQs
• Guidelines for Friends and Discards
• Friends and Discards Label
• Reconsideration Form (Used when a customer feels an item should be removed from the collection.)
• Training Request/Approval Form (approval form for courses requiring a fee)
• Formal Course Approval Form  (approval form for a new course offering)
• Talent Management System (TMS)  Access Cape Center content, approve team members registration, etc  (Log in with your Outlook password)
• In House Tutorial Videos (via Training Portal)
• Tell Your Story: MY Link Card Campaign--During April, help us to collect as many stories as you can from customers or staff members on how HPL has made a difference in their lives.  Bring at least one story to our next managers meeting where we will start the meeting with a breakfast celebration about how HPL makes a difference in the lives of Houstonians.  You will be asked to share one of the stories that you gather.
• Discover 15 Minutes--Encourage parents to find 15 minutes each day to read aloud to their child to help brain development, build vocabulary, and prepare them for future success in school and life.  Visit the Barbara Bush Houston Literacy Foundation for more information.  Discover 15 in Spanish
• Service Animals-  Dogs and Miniature horses are recognized as service animals currently.  Follow the link for more information.  You can ask "Is this animal required because of a disability?" and "What work or task has this animal been trained to perform?" if there is a question about an animal.  ADA Revised requirements
• AP 3-7 Positive Corrective Action Program
•  Open Enrollment:  This is an active enrollment that all eligible staff need to enroll through ESS.  There are videos and handouts to help.
• National Center for Families Learning Webcast "Powerful Collaborations:  Library-School-Community Partnerships"

Thanks!

Laurie

Changes on Website

Greetings,

We’ve made some changes to the website mega-menus (Find It, Learn & Explore, Research and Get Involved) based on staff and customer feedback. Please make a note of it and share it with your staff.

Next, we will update the Enterprise landing page (main catalog page) in a few days.

We are also working on adding some new banners to the youth pages and new images to the Special Collections pages (under Locations & Hours).

Please let me know if you have any questions or feedback.

Sincerely,

Saima Kadir

MY Link / H-E-B Reusable Bags

Good Morning-

I hope that your effort to collect customer stories for the MY Link Library Card Campaign is off to a good start.  Please remember to call or email me if you have any questions about that process.

As part of our promotional push, the Central Library and all Neighborhood Library locations will receive at least one box (400) of reusable tote bags.  These thick, polyurethane bags were provided by our campaign sponsor, H-E-B, and help us promote our mission and the MY Link card. 

We ask that your provide a bag to each customer at checkout, along with a  “Tell Your Story” bookmark.  And please remember to encourage participation by all customers, but especially those whom you know have an interesting story to tell.

Please contact the Print Shop at hplprintgraphics@houstontx.gov if you do not receive your bags by Monday, 3/16/15.

Again, thank you for supporting the MY Link campaign!

Sincerely,

Greg

Greg Simpson

New Library Rules

This is to let you know that HPL’s Rules of Conduct have been updated and made available for staff and the public on the HPL webpage.  You can find the updated rules here:  http://houstonlibrary.org/library-rules-policies. 

Updated signage is currently being prepared and will be distributed to locations by the end of the month.  Please take this time to remove signage from your location that includes the old rules, and refer to the rules on the internet in discussions with customers.

The updated rules are the result of work by the Executive Leadership Team, representatives from Customer Experience and the City’s Legal Department.  The rules needed to be revised to incorporate the recent change in definition of Library “premises” to include the “building and any city-owned property, plaza, green space, or walkway around the building.”  (City of Houston Code of Ordinances, Chapter 24, Sec. 24-5).

Significant changes include:

* A ban on smoking of any type on library premises, as described above.

* An addition to the rule on customer clothing, to include a prohibition on clothing that “exposes underwear or private body parts.”

* A change to the rule pertaining to the size of bags, etc., allowed, which is now no more than three feet in length.

There are several other changes to wording in the new rules.  Please become familiar with the entire list at your earliest convenience.

John Middleton is scheduled to attend the March Customer Experience Managers Meeting to discuss these changes.  In the meantime, Customer Experience staff should contact Laurie Covington (832-293-1367) if you have questions.

All other staff can contact John at 832-393-1681.

Thank you.

Regards

Roosevelt Weeks

Responding to Emergencies (including Incident Report writing)

Hello,

Here is the link to the resource about Security Issues and Emergencies.  It includes the Incident Report writing guide.  It is also linked on the Resources Page under How To..

Thanks,

Laurie

PS Please send me suggestions to change or add to the blog so that it is more responsive to your needs.

Houston Equal Rights Ordinance

Hello,

Here is the link to the Houston Equal Rights Ordinance:  https://drive.google.com/file/d/0B6pUcgF0fjLbeDJaRU5TZHpsVEU/view?usp=sharing

The other policy mentioned was Executive Order 1-50 Workplace Discrimination and Harassment.  It can be found here:  http://www.houstontx.gov/execorders/1-50.pdf

Let your Senior Manager know if you have any questions.

Thanks,

Laurie